Citizen's Charter

 List of Frontline Services:

  • Issuance of Ticket, Filing of Complaints, Suggestions, Observations and Inquiries (Line 2)

 Senior Citizens and Person with Disability (PWDs) may now get 20% discount on Single Journey and Stored Value Tickets directly at all Stations by presenting their valid OSCA/NCDA ID to the Station Tellers.


Special Seats

 Seats behind the train operator's cabin are reserved for the following passengers:

  • Senior Citizens
  • Disabled Persons
  • Pregnant Women/ Women with infants


Public Relations Office

The Light Rail Transit Authority (LRTA) is pleased to receive your comments, suggestion or complaints regarding LRT 1 and 2 Operations.

 You can contact us thru the following:

Hotline Numbers: (0917) 3253452 +63(2) 8647 3452
Trunkline: +63 (2) 8647-3479-91
local 29846
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Twitter: @OfficialLRTA


 Please provide contact details to your comments, suggestions or complaints for immediate response/ reply. Or you can visit us at  our Public Relations offices located at Cubao Station and Recto Terminal of the LRT Line 2.