This Citizen’s Charter [click here to download file] of the Light Rail Transit Authority is in support of the government’s initiative to promote integrity, accountability, proper management of public affairs and public property and to establish practices and standards aimed at the prevention of graft and corruption in the bureaucracy.

Pursuant to section 16 of the Republic Act No. 9485 otherwise known as the “Anti-Red Tape Act (ARTA) of 2007,” the Civil Service Commission (CSC) has promulgated the Implementing Rules and Regulations (IRR) of the ARTA through CSC Resolution No. 08147 dated 24 July 2008. The IRR was published in the Philippine Star on 21 August 2008 and became effective on 5 September 2008. On 16 September 2008, the CSC issued Memorandum Circular No. 12 series of 2008 to disseminate to all government agencies and instrumentalities the adoption and implementation of the IRR.